{"id":3334,"date":"2022-01-21T12:47:03","date_gmt":"2022-01-21T12:47:03","guid":{"rendered":"https:\/\/vintagehulk.com\/faq\/"},"modified":"2022-01-21T12:47:24","modified_gmt":"2022-01-21T12:47:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/vintagehulk.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3334\" class=\"elementor elementor-3334 elementor-379\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b7ae9e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b7ae9e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2b70012\" data-id=\"2b70012\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1cef33f elementor-widget elementor-widget-heading\" data-id=\"1cef33f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Shopping<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fb16019\" data-id=\"fb16019\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1dfe469 elementor-widget elementor-widget-heading\" data-id=\"1dfe469\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Which countries do you ship to?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1c3772 elementor-widget elementor-widget-text-editor\" data-id=\"d1c3772\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As a start-up Flemish company, we currently ship to Belgium and the Netherlands. More countries will follow. The shipping costs to Belgium or the Netherlands are automatically calculated when ordering via the website. Other EU countries are also possible, but please contact us before ordering. The prices on the website do not include shipping costs to countries other than Belgium or the Netherlands.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c29df4e elementor-widget elementor-widget-spacer\" data-id=\"c29df4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a02adb elementor-widget elementor-widget-heading\" data-id=\"5a02adb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">What is the delivery time?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-516ea1c elementor-widget elementor-widget-text-editor\" data-id=\"516ea1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It takes 2 to 3 days to properly prepare, package and ship your item. Depending on the destination and the shipping partner (bPost or PostNL), your item will normally arrive between 4 to 7 days after ordering.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34a182c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"34a182c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62af292\" data-id=\"62af292\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-878b542 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"878b542\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d2d37e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d2d37e3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fcf927e\" data-id=\"fcf927e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f2bb0e elementor-widget elementor-widget-heading\" data-id=\"0f2bb0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Returns<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1ea965c\" data-id=\"1ea965c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-83bb3ea elementor-widget elementor-widget-heading\" data-id=\"83bb3ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Return Policy \/ Right of Withdrawal<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f03cdb elementor-widget elementor-widget-text-editor\" data-id=\"7f03cdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By definition, our vintage items are almost all products that will have a second or next life and therefore also contain normal signs of use and age. We clearly describe the status of each product and add highly detailed photos in high resolution. Doing so we want to prevent that a client misabuses the legal right of withdrawal to return the vintage item due to a usage scratch or patina that is normal related to the age of the item. We ask you to take a good look at all the photos and contact us where desired via&nbsp;<a href=\"mailto:info@vintagehulk.com?subject=question_vintagehulk\">info@vintagehulk.com<\/a>&nbsp; if you have further questions.&nbsp;<\/p>\n<\/p>\n<ul>\n<li>From the day after delivery, during a period of 14 days, you can notify us that you wish to return the goods by sending an email to&nbsp;<a href=\"mailto:info@vintagehulk.com?subject=question_vintagehulk\">info@vintagehulk.com<\/a>. After this notification, you have a period of 14 calendar days to actually return the goods. You can exercise this right of withdrawal by returning the goods together with the invoice and <a href=\"https:\/\/vintagehulk.com\/wp-content\/uploads\/2022\/01\/Formulier-herroeping.pdf\" target=\"_blank\" rel=\"noopener\">this form<\/a> &nbsp; to VintageHulk by ProjectsMania BV, Sonseindestraat 99 in &nbsp;9620 Zottegem.<\/li>\n<li>&nbsp;<\/li>\n<\/ul>\n<ul>\n<li>If you return the entire item, we will refund the shipping costs that you paid for the initial order. The shipping costs of the return shipment itself will not be refunded. Please pack and wrap the goods very good to protect them.<\/li>\n<\/ul>\n<div>Damage compared to the status in which we initially sent the vintage item will be invoiced.<\/div>\n<ul>\n<li>Photos taken just prior to shipment will serve as references.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1dd386 elementor-widget elementor-widget-spacer\" data-id=\"b1dd386\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f731a04 elementor-widget elementor-widget-heading\" data-id=\"f731a04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">What to do if my delivery is not complete?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-208b31e elementor-widget elementor-widget-text-editor\" data-id=\"208b31e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ingesproken tekst vertalen volume_up 122 \/ 5.000 Vertaalresultaten If the content of the delivery does not correspond to the order, please send an email to <a href=\"mailto:info@vintagehulk.com?subject=question_vintagehulk\">info@vintagehulk.com<\/a>. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-796dc0a elementor-widget elementor-widget-spacer\" data-id=\"796dc0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shopping Which countries do you ship to? As a start-up Flemish company, we currently ship to Belgium and the Netherlands. More countries will follow. The shipping costs to Belgium or the Netherlands are automatically calculated when ordering via the website. Other EU countries are also possible, but please contact us before ordering. The prices on &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3334","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/vintagehulk.com\/en\/wp-json\/wp\/v2\/pages\/3334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vintagehulk.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vintagehulk.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vintagehulk.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vintagehulk.com\/en\/wp-json\/wp\/v2\/comments?post=3334"}],"version-history":[{"count":1,"href":"https:\/\/vintagehulk.com\/en\/wp-json\/wp\/v2\/pages\/3334\/revisions"}],"predecessor-version":[{"id":3335,"href":"https:\/\/vintagehulk.com\/en\/wp-json\/wp\/v2\/pages\/3334\/revisions\/3335"}],"wp:attachment":[{"href":"https:\/\/vintagehulk.com\/en\/wp-json\/wp\/v2\/media?parent=3334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}